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Do
you have any colleague who use to tease you or sabotage you? Well... this is a
”good” start for bullying.
Behind
every bullying behavior, we can see a lot of implications for an employee: a stressful environment, a decline of performance or commitment to the organization, a decrease of work effort or work quality, maybe quitting the
job. Because of this, the costs of workplace bullying are high for both
employees and employers.
From
both sides, there has to be done some things.
As an
employee, you can:
- Acknowledge that there is a problem. Have you seen ”the elephant from the room” ? Name it! Bullies can make you feel as it¢s your fault or you just exaggerate. By giving it a name, you can remind yourself that it is a real problem and you are not to blame.
- Document
the behavior. About the future steps you may take, it is
important to count all the toxic workplace behaviors. It helps to have specific
examples to support your claims. This can serve as a reminder that the abuse is
more than just a feeling.
- Focus
on healing and support. Because your health and well-being are the
priority, it is important to check the ways in which bullying is affecting your
mental and physical health. If you find you are suffering, seek help from
specialists.
- Strategy
and actions. Take time to search company policies and a
legal framework to support this situation. Based on this, you can plan some
actions and you can involve the management team from the company, the HR or the
Legal advisor.
- Follow-up. What
happened after your complain? If nothing happened, it is not anymore your
responsibility to change something in the company¢s
culture. For you, it is important to make decisions that are best for your
well-being.
As an
employer, you can not be aware of what is happing daily in your teams. To
ensure a healthy work environment, you can:
- Review
available internal policies. Examine if your employees know what they have
to do when they are the victims of some bullying behaviors. To whom they have
to address? Or what measures you have to take when you receive a complaint?
- Open
a dialogue with current employees. Are they satisfied with their
work? Are you ok with your turnover rate? Create a safe, open space where
employees can discuss their concerns and wants. This can be in the form of
anonymous surveys, individual discussions, or both. Be sure to listen to and
seriously consider the information your employees share with you.
- Take
action. After reviewing data, policies, and
interviews, you may have conflicting or unclear information. You may receive
complaints about individuals whom you considered your best employees or find
that your mission and values as an organization are not being upheld in
practice. Leaders within the organization must discuss these findings and
determine what specifically needs to change, whether it is different hiring
practices, improved policies for employee conflict, or a stronger adherence to
the beliefs of the organization.
It is
not is easy to confront bullying because is meant to address any toxic
behaviors that had been allowed or even encouraged up until that point. While
this could require large changes, creating a healthy workplace culture and
having policies in place to support all employees is a smart business decision.
This investment on the front end can save losses in turnover, work
productivity, and even lives.
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